We're still having our storm damage fixed (and probably will be till the cows come home) - well the bits the experts believe were caused by the storm as opposed to the bits that sprang leaks on the day of the storm purely coincidentally...
Anyway here's how it works.. (why it takes so long and how it costs so much!) We're insured with a company called Paymentshield (for now). They came with the mortgage and we didn't bother looking further afield, or rather we did but they all cost the same so couldn't be bothered. So when you make a claim with Paymentshield (somewhere down south), they subcontract your claim to another company called Repairnet, who judging by accents are somewhere in the north of England, so they subcontract the roofing and internal repairs to a Central belt company called Donaldsons, and the glazing to a Scottish locksmith called Evander Glazing and Locks. Donaldsons, when you ring them, only deal with subcontracting insurance work to smaller local comapnies so they send out Evana roofers to fix your roof but if you also want them to look at a wall when they are out anyway they stand scratching their heads saying they don't know anyone who deals with walls! Give me strength! Talk about layers! I think I am paying for a middle man too many in this equation!
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