Saturday, February 02, 2008


Call me psychic - I almost blogged this yesterday morning, sure it would happen before it happened but stupidly I gave them the benefit of the doubt!
Last week I was indignant to find out that East Renfrewshire council expects me to pay for a bulk uplift of rubbish I didn't want to take in my car to the dump (a fridge, freezer etc). Indignant because Glasgow city council doesn't charge and I have only just moved back to this council district.
Anyway - after 3 days tripping over an unsightly pile of fridges, freezers and packaging in my back garden, suddenly £20 seemed an easier option than 3 trips to the local dump with 4 kids in the car.
I rang them Tuesday and inquired about their refuse pick-ups. I was told I should pay £20 for 2 men to work in my garden for 15 minutes. Hold on then, I thought, a fridge and a freezer don't take 15 minutes so I booked the council, got a job number and asked them to pick up all the rubbish in my back garden, assuming I could make quite a pile by Friday. Oh no - they said, you can't say that - we only pick up things specified because otherwise they might accidentally take your garden table or kid's trampoline and you'll try and sue us - whatever happened to common sense and human judgement? Ho hum... Ok I'll make a list and get back to you, I told them. Be sure to quote your job number and you have to ring before Thursday at 2pm so we can draw the lists up for the vans, they replied. So Wednesday Dad and I moved some planks, some shelves, a kitchen worktop, a sink, and an old door onto the pile, and despite the rain and gales I even added a chair and a stool. I paid Marcel £2 to neatly arrange my pile by gathering rubbish from all over the garden in the freezing cold so the numpties couldn't miss it. I rang at 5pm Wednesday, I gave them my number. I asked them to read the list for that job number - a fridge, a freezer, some packaging. I told them to add some planks, some shelves, a kitchen worktop, a sink, an old door, a chair and a stool to the list. I made them read me back the list:
a fridge
a freezer
some planks
some shelves
a kitchen worktop
a sink
an old door
a chair
a stool
On Friday morning I opened the curtains - the fridge was gone, the freezer was gone, everything had been moved a metre to the right and the packaging had been taken from the bottom of the pile. I rang them and gave my job number, I asked them to read me my list, assuming the Wednesday numpty hadn't saved the complete list and common sense had taken flight when the guys were moving my rubbish off my rubbish to get to my rubbish but no, she read my whole list. Oh I'm sure they'll be back she replied. (Too bloody right they will!) By 4pm they weren't back - she insisted they still hadn't finished for the the day but if by any chance they still hadn't taken the rest by the end of the day, I should ring again Monday and she'll send them back free of charge. Given I am not likely to be in the best of moods Monday, as it is my unspeakable birthday, they bloody better!

1 comment:

The Scudder said...

I have noticed that your upcoming unspeakable birthday seems to have turned you into a helluva RANTER :)