As I mentioned last week, I'm having a wee bit of a fight with Concert Productions International:
When I bought the original tickets for Rome, I of course went on the webpage, deliberately, within half an hour of the sale starting so I could buy the cheapest ones. I would have loved the dearest ones of course, but my bank manager wouldn't agree to that ;-) so I settled for the cheapest. When Rome was cancelled I received a nice message from someone named Ilaria explaining I shouldn't worry as I would be given a chance to buy tickets for an alternative European venue. I was dubious, of course but waited the 8 days it took for Ilaria's colleague Erica to get back to me. Then at 5-45pm, it turned up: an email listing all the tickets still available for all the European venues - of course no cheap ones left in the UK - they now want me to pay £265 per ticket. So I'm to pay tickets at 2.5 times the original price, lose the airfares to Rome and re-pay for new airline tickets to London.
I have sent a nice compact email entitled 'your unacceptable offer' to Erica asking the email address I should write my official complaint to.
Watch this space...