Thursday, April 08, 2010

RYANAIR I HATE YOU


3 legged lady
Originally uploaded by PhylB
I remember fondly when Ryanair started out, back in the days when they actually used their grey matter. They thought through the plastic meals and worked out that many customers would rather fly cheaper and not receive the plastic food. That was about the last time they got a policy right. Now I hate them with a passion.
Apparently to 'incentivise all of its passengers to travel light' during the summer months, they are going to charge passengers £20 per case per flight. Now bearing in mind that they don't allow you to pool luggage and per flight means per leg of your trip, then for my family to go to Italy via Stansted (not because we love Stansted but because they don't go directly) we have to pay 7 people times 4 flights times £20 to take our bags with us, because let's face it, whether they want us to fly light or not, not many families with kids can fit enough luggage in the their back pocket for a three week stay in another climate. This gives us a £560 surcharge over and above flight costs. Of course they also still slap on the wonderful charge per person for paying with a debit (no, not just credit) card. This is a charge per person, not a charge per card of course because processing that one payment using one card for one amount is apparently seven times more costly to them :-\
So we have our flights, our surcharges for bags, for paying them, for wanting our kids to travel sitting near us etc etc The original £11.99 flights are now costing us over £1000 and they then put a coin slot on the loos to 'incentivise all of their passengers to go to the toilet before boarding'. Two hundred passengers sharing a single toilet that will get jammed the third time someone puts a quid in the slot and nowhere else to make your kid pee, just great. No matter how well travelled my bladder is, I can hardly tell Anna at just 2 that she has to hold it in for a two or three hour flight. If I was planning to reboard a Ryanair plane, I think I'd take a potty and ask the flight attendant where I was meant to empty it after use! But I fully intend to boycott them till they come to their money-grabbing senses, so it won't be a problem.

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